Frequently Asked Questions
Do you use eco-friendly cleaning products?
We prioritize environmentally friendly products wherever they perform as well as standard options. For tougher jobs that need something stronger, we choose the safest effective product available — always with your family, pets, and indoor air quality in mind.
Do I need to do anything before you arrive?
Just clear away valuables, personal documents, and any clutter you'd rather we not move. Everything else — floors, surfaces, bathrooms — we've got.
Do I need to purchase supplies?
No. We bring our own professional-grade equipment and products to every job, included in your quote.
Will I have the same cleaner every time?
Yes. We assign a consistent crew to your account so you're never opening the door to a stranger.
Do you conduct background checks on your employees?
Every team member is background-checked and vetted before their first visit — your home and workplace are in trusted hands.
How can I find house cleaning services near me in Kingston?
If you're anywhere in Kingston or the surrounding areas, SW Cleaning is local. Request a quote and we'll confirm availability in your area within the hour.
How can I find janitorial services near me?
For offices, warehouses, and commercial spaces across Kingston and the surrounding area, our commercial team can set up a recurring janitorial schedule around your business hours.
How fast can I get a quote?
Most quote requests get a response within 1 hour, and we're often able to book service the same week.
Are you insured?
Yes — SW Cleaning carries full liability insurance, and every cleaner is background-checked.
What if I'm not happy with a spot you cleaned?
Tell us before we leave, or within 24 hours, and we'll come back and fix it at no charge.
Do you offer recurring cleaning plans?
Yes — weekly, bi-weekly, and monthly plans are available, with pricing that reflects the frequency you choose.